Frequently Asked Questions
Fitness Services FAQ
Q: What types of services does Portia Fitness offer?
A: Portia Fitness offers a range of services including personal training, group fitness classes, nutritional counselling, and wellness coaching.
Q: How can I sign up for personal training sessions?
A: To sign up for personal training sessions, you can either visit our front desk at the facility or call us to schedule an appointment with one of our trainers.
Q: What is the duration of group fitness classes?
A: Group fitness classes at Portia Fitness typically last for 45 minutes to an hour, depending on the type of class.
Q: Do you offer virtual training sessions or classes?
A: Yes, Portia Fitness provides virtual training sessions and classes for those who prefer to exercise from the comfort of their own homes.
Q: How does nutritional counseling work at Portia Fitness?
A: Our nutritional counseling sessions involve personalized consultations with our registered dietitians to help you achieve your health and wellness goals through dietary adjustments.
Q: What qualifications do your trainers hold?
A: Our trainers at Portia Fitness hold certifications from reputable fitness organizations and have years of experience in the industry to provide professional guidance and support.
Q: Can I book a free consultation before signing up for any services?
A: Yes, you can book a free consultation with one of our team members to discuss your fitness goals and explore the services that best suit your needs.
For further inquiries or to schedule an appointment, please contact our reception at your earliest convenience.
Massage Services FAQ
Q: What are the benefits of getting a massage?
Massage therapy can help reduce stress, alleviate muscle tension, improve circulation, and promote relaxation.
Q: How often should I get a massage?
The frequency of massages depends on your individual needs and goals. Some people benefit from weekly sessions, while others may find monthly visits sufficient.
Q: How should I prepare for my massage appointment?
It is recommended to arrive a few minutes early to fill out any necessary forms and communicate your preferences to the therapist. Wear comfortable clothing and avoid eating a heavy meal beforehand.
Q: What type of massages do you offer?
We offer a variety of massage techniques, including Swedish massage, deep tissue massage, sports massage, and hot stone massage. Our experienced therapists can recommend the best option for your specific needs.
Q: Is it normal to feel sore after a massage?
It is not uncommon to experience some muscle soreness, especially after a deep tissue massage. Staying hydrated and applying ice or heat to the area can help alleviate any discomfort.
Q: What should I do if I have a medical condition or injury?
It is important to inform your massage therapist of any medical conditions or injuries before your session. They can adjust the treatment to ensure your safety and comfort.
Q: Are gratuities included in the massage pricing?
Gratuities are not included in the pricing and are greatly appreciated for excellent service. You can leave a tip in cash or add it to your credit card payment.
Q: How far in advance should I book my massage appointment?
We recommend booking your massage appointment at least a few days in advance to secure your preferred date and time. Same-day appointments may be available based on availability.
Q: Can I purchase gift certificates for massage services?
Yes, we offer gift certificates for our massage services. Treat your loved ones to a relaxing and rejuvenating experience at our wellness centre.